Support
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Recent activity by Support-
Does the transported weight comply with the conditions of use? (100 kg max load)
A: noS: Reduce the load carried - EM-A starts - Ok / end
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Did you apply the brake for 3s before accelerating?
No! Hold the brake lever tight for 3s then release and accelerate - EM-A starts - Ok / end
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Is the ignition key inserted correctly and turned 1 time to the right?
A: noS: insert and turn the ignition key correctly, start by following the user manual - EM-A starts - Ok / end
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Is the parking brake removed?
A: noS: Release the parking brake and start following the user manual - EM-A starts - Ok / end
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Is the battery well charged (check the battery charge with the LEDs on the battery)?
No! Charge the battery and start following the user manual, if your EM-A still does not start remind us - Ok / End
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Is the battery securely in place on its holder?
A: noS: snap the battery into its holder and start following the user manual - EM-A starts up - Ok / end
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How do I find a spare part number or drawing?
Please navigate back to the home page and enter the model number of your product and click on 'product information', you will then be able to view exploded diagrams, parts lists and user manuals.
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WHERE CAN I HAVE MY PRODUCT REPAIRED UNDER WARRANTY? (UK)
Please contact Tool-Cal LTD on the below to arrange the repair of your product.Tool-Cal LTDUnit 14,Pillaton Hall Farm,Penkridge,Staffordshire,ST19 5RZT: 01785 716206F: 01785 713512enquires@tool-cal...
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WHERE CAN I BUY SPARE PARTS?
Please contact Tool-Cal LTD using the below details to purchase spare parts. Tool-Cal LTD Unit 14, Pillaton Hall Farm, Penkridge, Staffordshire, ST19 5RZT: 01785 716206 F: 01785 713512 enquires@to...
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What is the FACOM warranty?
Please click here to view the current FACOM warranty policy. For all warranty claims, please contact the dealer from which the product was purchased.