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Latest activity by Support
  • Support created an article,

    What standard do FACOM safety shoes meet and what do the different markings mean?

    The FACOM range of safety shoes meets standard EN ISO 20345:2011.It is made up of 2 models marked S1P and 4 models marked S3. They all have a non-metallic toe cap and puncture-resistant sole. They ...

  • Support created an article,

    Where can I find the technical data sheets or certificates of conformity for FACOM safety shoes?

    The Parade brand manufactures and distributes the new FACOM range of safety shoes under licence. These documents are available on the Parade Protection website, on each of the product pages, in the...

  • Support created an article,

    I haven't received my order yet. What can I do?

    If you ordered through, please contact PARADE customer services at for any questions concerning order tracking.If you ordered through one of ...

  • Support created an article,

    Why are FACOM safety shoes marketed by Parade?

    The Parade brand represents over 40 years of shoe-making expertise, over 4,500 customers and 1 million safety shoes sold each year.Parade and Facom share common values: - Delivering solutions desig...

  • Support created an article,

    My shoes have a defect. What can I do?

    If you ordered through the Parade website:The products are covered by the legal guarantee of conformity (article L 211-4 et seq. of the French Consumer Code) and the guarantee against hidden defect...

  • Support created an article,

    I bought FACOM shoes but they are the wrong size/model. What can I do?

    If you ordered online from, please contact customer services at We will arrange a replacement with you.If you ordered through a distributor,...

  • Support created an article,

    What are the delivery times for FACOM safety shoes?

    If you wish to order online, please visit the website Delivery generally takes 2 to 5 working days (France and Belgium only).To find out about partner distributors, conta...

  • Support created an article,

    Where can I buy FACOM safety shoes?

    Parade distributes its products in almost 40 countries.To find your nearest distributor, please contact PARADE SAS customer services. PARADE manufactures and distributes FACOM safety shoes under li...

  • Support created an article,

    For what types of jobs are FACOM safety shoes designed?

    FACOM safety shoes are suitable for logistics, construction, industry, trade or the automotive sector, and are available in European sizes 35 to 48. All 6 models are ESD: they are 100% compatible w...

  • Support created an article,

    Want to know more about the FACOM range and models?

    Check them out online: Telephone: +33(0)2 41 75 32 37Email: